Terms & Conditions

This Virtual Office Agreement ("Agreement") is entered into by and between Nine3One ("Nine3One") and company name entered at time of purchase ("Client").

Term of this Agreement: This Agreement shall commence on Order Date and shall continue  until Client cancels. The Agreement will continue on a month-to-month basis until terminated as set forth herein. Client must give 30 Day’s written notice, sent to info@nine3one.com and responded to with a confirmation email, prior to the end of the term in order to terminate this Agreement. Regardless of commencement or notice, this Agreement can only be terminated by Client at the end of a calendar month. Notice not received on the1st calendar day of the month, will result in a continuation of the Agreement until the last calendar day of the following month.

Service Charge: Included in the Service Amount, Nine3One will provide the services outlined in the service package selected at the time of execution of this Agreement. Details are outlined at nine3one.com/virtual-office. Client is responsible for any additional costs for services incurred by Client beyond those included in the selected service package. Additional expenses may include, but are not limited to: postage, packaging supplies, office and conference room usage, beverage and catering services, and messenger and delivery services.

Payment of Services: Payment must be made by Client by credit card. Payment is due and payable on the first day of each calendar month. Client will incur a $25.00 late fee if funds are not received by the 5th day of the month. Non- payment by the 6th day of the month will mean that Client is in default of this Agreement and will result in immediate termination of services, with or without written notification to Client, by Nine3One. In the event of a default, in order to resume services, Client must pay the total balance due.

Pro-Ration: Depending on what day of the month the Client starts service with Nine3One, there may be some pro-ration until the first of the following month. The Client’s card will be charged accordingly.

Office/Conference Room Usage: If Client's Service Package includes access to conference rooms or office space, Client will receive contact information for scheduling and confirming Client's use. Client understands and agrees that scheduling of conference rooms and offices is on a first-come, first served basis. Client acknowledges that Client's account will be charged a 1 -hour minimum per scheduled use and then in 1-hour increments thereafter. Client agrees to adhere to Nine3One’s cancellation policy which requires written cancellation 24 or more hours in advance of the start of the scheduled use to avoid being charged the full amount of the reservation. Client may be required to pre-pay for contracted services such as catering and specialized audio-visual equipment. Client must be present at time of use.

Manner of Use: Dependent upon Service Package, Client may use the facilities and services of Nine3One, its affiliates, or assignees for legitimate business purposes only. Client shall not conduct any activity on the premises which is forbidden by law, hazardous, offensive to others, or may invalidate or increase the premium of any insurance policy carried by Nine3One, its affiliates, or contracted partners. Client shall not conduct any activity which impairs the character, quiet enjoyment, reputation, appearance, or operation of Nine3One, its affiliates, its contracted partners, or any affiliated business center. Client agrees to strictly adhere to the rules and regulations mandated by Nine3One, its partners or their on-site staff. Client is responsible to ensure that its personnel and guests conduct themselves in a business-like and professional manner at all times. Nine3One may immediately terminate this Agreement, regardless of term, if Client, or Client's employees or guests, use vulgar, abrasive, harassing, threatening, or insulting language. Nine3One may immediately terminate this Agreement, regardless of term, if Client, or Client's employees or guests, demonstrates aggressive, threatening, hostile, sexually inappropriate, or inappropriate behavior directed toward or observed by any of Nine3One’s staff. Nine3One may immediately terminate this Agreement, regardless of term, if Client, or Client's employees or guests, takes any action to disrupt the business environment of any center location affiliated with Nine3One or its partners. Client acknowledges that it has only a contracted service relationship and has no tenancy or real property interest in any leasehold or owned asset of Nine3One, its affiliates, or its contracted partners.

Hours of Operation: Unless agreed otherwise, Client may use the services Monday - Friday, 8:00 am to 6:00 pm, holidays excluded.

Mail Service: Nine3One will act as an agent for Client in receiving mail and reasonably sized packages when such are delivered to Nine3One in conjunction with service to Client. Client agrees to complete and submit to Nine3One a U.S.P.S. Form 1583 which will become part of this Agreement and service will not commence prior to completed forms being returned and confirmed by Nine3One. Client authorizes Nine3One, its partners, agents, or assignees to sign for mail and packages deliverable only upon signature and agrees to pick up mail and packages in a timely manner. Where forwarding is available and upon written instruction, Nine3One's partners will forward mail and deliveries to another address by re-packaging and posting the contents of Clients mail and deliveries. Client agrees to pay for administrative costs, supplies, and postage to accommodate forwarding. Nine3One will not be responsible for any delay or loss of mail during forwarding process. Client agrees that administrative charges will apply if Client contacts Nine3One's staff to review and/or read contents of Client's mail. Nine3One is not responsible for mail returned to sender for non-payment. Nine3One will accept mail in Client's name, as detailed by Client upon application of this service ONLY. Nine3One is not responsible for mail returned to sender for improper address. Mail must be addressed according to the instructions provided by Nine3One upon commencement of this Agreement. Client acknowledges that the U.S Postal Service will not accept a "Change of Address" request for any Nine3One virtual client. Any violation of USPS laws or regulations by Client may result in immediate termination of services by Nine3One.

Limitation of Liability: Nine3One shall not be liable for any direct, indirect, incidental, punitive, special, multiple, or consequential damages resulting from Client's use or inability to use the Services or for cost of procurement or substitute goods and services or resulting from any products or services purchased or obtained through the site including loss of profits, use, data or intangible property, even if Nine3One has been advised of the possibility of such damages. By acceptance of this Agreement, Client hereby releases Nine3One, its affiliates, partners, agents, and assignees from any obligations, liabilities and/or claims in excess of this limitation. Lawful Use: Client agrees that the use of this site and any related services is subject to all applicable national, state and local laws and regulations and that Client is solely responsible for ensuring compliance to this provision. Nine3One may terminate services, immediately, with or without notice to Client, if the legality of the Client's business is questioned by any local, state or national policing or regulatory authority.

Severability: In the event that any provision in this Agreement is deemed invalid, unenforceable, or void for any reason, in whole or in part, such determination shall affect only the portion of the Agreement deemed as such.

Notices: Formal notices delivered to Nine3One must be sent to: info@nine3one.com. Client must receive confirming communication to consider the notice to have been received. Nine3One will direct correspondence to Client via the electronic e-mail address last provided by Client. If Client's electronic e-mail address is no longer viable, Client has waived the right of formal notification.

By checking the "I agree to the Terms and Conditions" box on the Nine3One order page, you agree to be bound by the terms of this Agreement.